Terms Of Service
Terms of Service for Everything Septic
Effective Date: 10/24/2024
Welcome to Everything Septic! We provide septic services including pumping, repairs, installations, and emergency services. These Terms of Service ("Terms") govern your use of our services, and by accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully.
1. Services
Everything Septic provides septic system services, which include but are not limited to septic tank pumping, repairs, installations, and emergency response services. Our services are described in more detail on our website and through direct communication.
2. Eligibility
You must be at least 18 years old to use our services. By agreeing to these Terms, you represent and warrant that you are legally qualified to enter into a binding contract.
3. Payment and Billing
Payment for services rendered by Everything Septic must be made in full upon completion of the service unless otherwise agreed upon. Late payments may incur additional charges, and nonpayment may result in discontinuation of services.
4. Approval of Work
All work, including any necessary repairs or additional services, will be subject to your prior written consent. Before beginning any work, we will provide a written estimate for the approved services. If additional services are required during the job, we will inform you of the need and associated costs. You have the right to approve or deny any additional services. If you choose to deny the proposed services, you will still be responsible for paying the agreed-upon price for the initial services plus a service charge for the visit.
5. Cancellations and Refunds
If you need to cancel your service, please contact us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee. Refunds will be considered on a case-by-case basis and are not guaranteed.
6. Use of Services
You agree to use our services only for lawful purposes and in accordance with these Terms. You must not use our services:
In any way that violates federal, state, local, or international law or regulation. To exploit, harm, or attempt to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.
7. Property Damage
While Everything Septic takes every precaution to avoid damage to your property, we are not liable for incidental damage that may occur during the normal course of our work, such as oil stains on driveways, damage to lawns, or other property damage. We will make every effort to inform you of potential risks prior to starting work. By accepting these Terms, you acknowledge that such damage may occur, and you agree that Everything Septic is not liable for any such damages.
8. Intellectual Property Rights
The content, logo, graphics, branding, and other intellectual properties found on our platforms or used in connection with our services are owned by Everything Septic or are used with permission. You must not use such materials without our prior written permission.
9. Disclaimer of Warranties
You understand and agree that your use of our services is at your sole risk. The services are provided on an "AS IS" and "AS AVAILABLE" basis. Everything Septic expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the fullest extent permitted by law, Everything Septic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Your access to or use of or inability to access or use the services;Any conduct or content of any third party on the services;Any content obtained from the services; andUnauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.
11. Indemnification
You agree to defend, indemnify, and hold harmless Everything Septic, its officers, directors, employees, agents, and affiliates, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) resulting from your violation of these Terms or your use of our services.
12. Modifications to the Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.
13. Contact Us
If you have any questions about these Terms, please contact us at (470)-441-4258
FAQS
What should I do if my septic system backs up?
If you’re experiencing a backup, the first step is to stop using water immediately to prevent further flooding. Then, contact Everything Septic for emergency services. Our team will quickly assess the situation and provide a solution to resolve the issue before it causes more damage.
Do you offer emergency septic services?
Yes! At Everything Septic, we understand that septic issues can happen at the most inconvenient times. That’s why we offer emergency services to address urgent situations, such as backups, leaks, and system failures. We prioritize emergency calls to ensure your system is fixed as quickly as possible.
How much does septic pumping cost?
The cost of septic pumping depends on the size of your tank and the complexity of the job. We offer competitive rates and can provide you with an upfront quote after assessing your system. Contact us for more detailed pricing information.
What are the signs that my septic system needs repair?
Common signs that your septic system may need repair include slow drains, gurgling sounds from pipes, sewage odors, pooling water in your yard, and frequent backups. If you notice any of these issues, it's best to call us right away for an inspection to avoid more serious (and expensive) problems.
How often should I pump my septic tank?
We recommend pumping your septic tank every 3-5 years, depending on the size of your system and the number of people in your household. Regular pumping helps prevent backups and keeps your system running efficiently. Our team can assess your specific needs and provide a personalized schedule for optimal maintenance.
How long does a septic system installation take?
The installation time depends on the size and complexity of the system, but on average, a new septic installation can take between 2-5 days. We work efficiently while ensuring every aspect of the installation meets all state and local requirements, so your system is built to last.
How do I know if my septic system needs to be replaced?
There are a few key signs that your septic system may need to be replaced, including frequent repairs, recurring backups, foul odors, and excessive sludge buildup in your tank. Our team will inspect your system and provide an honest assessment to determine whether repairs or a full replacement is necessary.
What areas do you serve?
We proudly serve the Decatur area and surrounding communities. If you're unsure whether we can service your location, feel free to give us a call, and we’ll be happy to let you know if we can assist you.
Do you provide free estimates?
Yes, we provide free estimates for all of our services. Whether you need a routine pumping, a repair, or a new installation, we’ll give you a clear, no-obligation quote so you know exactly what to expect.
What can I do to maintain my septic system between pumpings?
To maintain your septic system, avoid flushing non-biodegradable items, limit water usage, and be cautious about using chemical cleaners that could disrupt the bacteria in your tank. Regular inspections by professionals like Everything Septic will also help catch any potential issues early.
